• Diversity and Inclusion

    We're at our best when you're at yours

    We’re really just one person serving another, but we happen to do it thousands of times a day. And just like the patients and families we serve, not one of us is the same.


    Diversity & inclusion is at the core of what TouchPoint is about. We believe a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients, and customers.

    Our commitment to diversity & inclusion allows us to:

    • Deliver positive business results

    • Build a highly skilled workforce that reflects our diverse client and customer base

    • Provide innovative products and services to our patients and clients

    • Seek new business opportunities while we retain our client base

    • Give back to the communities we touch and serve  


      We never stop learning

      We encourage our associates to learn and grow and invest heavily in training each year. Whether for a new associate or a senior level manager, we offer learning and development opportunities to help out people succeed in their current position or advance to the next one.

      Our learning & development and talent management teams are always available to help associates manage their careers and develop strategies to set and reach individual goals.

      • Appreciating Differences™, an online training course that shows how diversity & inclusion impacts business success and helps develop skills that keep associates engaged.

      • Managing Inclusion™, a four-hour instructor-led course that brings inclusion to life in the workplace and helps improve management and communication styles.

      • Inclusive Recruitment, a reality-based training program specifically designed to give recruiters and hiring managers inclusive strategies and tactics to build diverse pipelines.