AUSTIN, TX (November 24, 2014) - Seton Medical Center Williamson in Austin, TX was recognized
with the Environmental Services Department of the Year Award by
the Association for the Healthcare Environment (AHE) and Health
Under the direction of EVS Director Enrique Marquez, the EVS department at Williamson
instituted some innovative practices that made them the top contender for the award.
Health Facilities Management Magazine noted the following accomplishments that
contributed to their success:
- A 35% decrease in turnaround times for preparing patient rooms
- An expansion in the medical center’s recycling program and use of green supplies
- HCAHPS improvement from below 70 to up to 85 on average
“The main part about any successful business is drilling down to the front-line staff and
finding out how they feel about it. The leadership can make policy, but the arrow doesn’t
move without an engaged staff. They are the ones who drive the wheels. We want to
empower our associates so they can deliver the best customer and patient care,” Enrique
For the full article in Health Facilities Management Magazine, click here.